20-40%Leads Generated
- (30-60)%Repetitive Support Time
NPS ↑Driven by Fast Responses
| 1. Discovery We inventory customer questions, business objectives, and existing systems; we define KPIs and guardrails. | 2. Conversational design We craft prompts, brand tone, and map scenarios (sales, support, qualification). We prepare sources (FAQs, products, policies). | 3. Implementation We develop the PHP backend, integrate the LLM API, connect CRM/e-commerce, and secure the flows. |
| 4. Launch Low-traffic testing, monitoring, fine-tuning on real questions, A/B testing for messages & CTAs. | 5. Optimization Monthly improvements: new intents, anti-hallucination rules, knowledge updates, and KPI reports. | 6. Security & GDPR Data minimization, limited retention, audit trail, DPA on request. We respect privacy preferences. |
Yes. We provide a JS snippet for any site and direct integration into CMS/CodeIgniter. For shops, we offer WooCommerce/Shopify connectors.
We limit answers to approved sources and apply fallback rules (link to a relevant page / contact form) when confidence is low.
We track KPIs: conversations, leads, qualification rate, CSAT/NPS, attributed revenue. Monthly reports and optimization proposals.
Yes. We can index PDFs/CSVs/FAQs and maintain a private knowledge base with scheduled updates.
TLS in transit, rotated tokens, rate limiting, input validation, minimal PII logging. Optional: EU-based proxy.
