These IT maintenance plans are ideal for companies that value prompt IT intervention times.
Choose a package based on your business size, on the response time you expect as well as the on the number of Level 1 (support for workstations and peripherals) or Level 2 (support for server, network, etc.) hours needed.
Recommended for companies that value cost predictability and low IT response times.
Whether you are just starting out or your company has already gained experience, PRAS provides IT maintenance plans tailored to your specific needs.
This plan is designed for small businesses, with up to 15 PCs without a local server, for which IT response time is not very important.
Included Hours: 8h Level 1
A Specialist On-Premises
This plan is designed for companies that want faster response time and maximum cost predictability.
Hourly on-premises maintenance hours: 8 hours a day, 5 days a week.
Let's Work Together
Regardless of the complexity of your needs, our team will create the ideal solution for your business.
Together, we will turn your digital strategy into reality.
According to your specific requirements, these times are negotiable.
Intervention times during working hours (L - V, 9 - 18)
Intervention outside working hours